Our Guarantees and Refund Policy


We stand behind our framework and work. Our goal is to always ensure our clients are getting what is needed to create transformation in their lives via our programs and services.  Please see the specific guarantees below for each one.

BRAND Resume Packages 

We guarantee that you will get an interview within 60 days with your new resume using your new resume format and our Rapid Job Search Strategy® that comes with your package, or we will provide a free 30-minute coaching session to get you on the right track.  If you have received the first draft and are unhappy, please let us know so we can rectify it until you are satisfied.  We will ensure it is completed to your satisfaction using the well-researched framework we consistently follow. We focus on these areas to ensure you attract your desired roles and salary. See examples here. 


Though we can't guarantee that we can get you a new role because no company can do that, we guarantee that we will provide all of the services listed using our proven framework that expedites your job search, often cutting it in 1/2. We have a 98% success rate of getting clients into new roles with higher salaries.

Full-Service EXPEDITE PRO Guarantee: If you have not gotten a role within 1 month, we will provide 1 month free of reverse recruiting.

Full-Service EXPEDITE PREMIUM Guarantee:If you have not gotten a role within 2 month, we will provide 1 month free of reverse recruiting.

EXPEDITE & EXPEDITE COACH: If you have used our framework step-by-step, purchased at least one coach call, and still have not received a role in 3 months, we will give you a free coaching session to review your resume, Job Search Tracker, reach outs, etc., and find the best solution for you to succeed. 

ASCEND© (Career  & Salary Growth Program) 

We guarantee, at minimum, a 2X+ ROI annually on the cost of this program by following your customized roadmapped strategy. Often, our clients see 3X-10X ROI, especially when staying with the YOY program. We guarantee to create your strategy, roadmap, goals, and accountability needed to actualize your goals within the agreed-upon time with your coach or we will provide a free coaching session to get you on the right track and run your campaign for an additional month. 

Refund Policy/Unused Services

We understand that services are sometimes not used. However, please know that once an order is processed, we must staff and pay our writers, marketers, and coaches. If you cannot use one or more services within three months, we will credit you the difference to use future services at Career5 to ensure you keep your career moving forward.