Our Guarantees and Refund Policy
We stand behind our framework and work. Our goal is to always ensure our clients are getting what is needed to create transformation in their lives via our programs and services. Please see the specific guarantees below for each one.
BRAND Resume Packages
We guarantee that you get an interview within 60 days with your new resume using your new resume format and our Rapid Job Search Strategy® that comes with your package or we will provide a free 30-minute coaching session to get you on the right track. If you have received the first draft and are unhappy, please let us know so we can rectify it until you are completely satisfied. We will ensure that it is successfully completed to your satisfaction using the well-researched framework that we consistently follow. We focus on these areas to ensure you are attracting the roles and salary you deserve. See example here.
EXPEDITE Programs
Our Guarantee EXPEDITE: Though we can't guarantee that we get you a new role, because no company can do that, we can guarantee that if you follow our tutorial using our proven framework that expedites your job search, your search time will be cut in 1/2 and be able to negotiate for a higher value-based salary. We have a 98% success rate of getting clients into new roles with higher salaries.
If you have used our framework step-by-step, purchased at least one coach call, and you still have not received a role in 2 months, we will give you a free 30-minute coaching session and review all that you have done to see where we will pivot We will review your Job Search Tracker, reach outs, etc. and find the best solution for you to succeed.
Our Guarantee EXPEDITE PRO & EXECUTIVE: Though we can't guarantee that we get you a new role, because no company can do that, we can guarantee that we will complete every service listed here using our proven framework that expedites your job search, cutting, search time in 1/2. We have a 98% success rate of getting clients into new roles. You have the option to pay for 2 phases and quit at any time at the end of the first phase. Our pricing is structured with no risk and you can pay for additional services to keep you going if needed a la carte.
ACCELERATE© (Career & Salary) & RAPID CHANGE© Programs
We guarantee to create your strategy, roadmap, goals, and accountability needed to actualize your goals within the agreed-upon time with your coach or we will provide a free coaching session to get you on the right track and run your campaign for an additional month.
Unused Services
We understand that services are sometimes not used, however, please understand that we have to staff and pay our writers, marketers, and coaches once an order is processed. If you are unable to use one or more of your services within 3 months, we will credit you the difference with executive coaching or other services to ensure you keep your career moving forward.